Features & Benefits of Prepaid Gift Cards
Wider range of options:
Payments, travel, movies, dining, shopping, etc
Wider range of options:
Payments, travel, movies, dining, shopping, etc
Gift friends/family on:
Festivals, birthdays, weddings, anniversaries, etc
Gift friends/family on:
Festivals, birthdays, weddings, anniversaries, etc
Amazing Offers and discounts:
Avail great offers and amazing discounts on dining, fashion, travel, shopping, etc (coming soon)
Amazing Offers and discounts:
Avail great offers and amazing discounts on dining, fashion, travel, shopping, etc (coming soon)
Instant Alerts and Safety facility:
Instant SMS alerts on every transaction. Facility to block lost card and getting a replacement card
Instant Alerts and Safety facility:
Instant SMS alerts on every transaction. Facility to block lost card and getting a replacement card
Self- Service Portal
Features like card details, transactions history, pin change, change preferences, set transaction limits, etc
Self- Service Portal
Features like card details, transactions history, pin change, change preferences, set transaction limits, etc
How to buy Gift Cards?
Individual customer:
Avail the Gift Card at the nearest Fincare SFB Branch by giving your basic details and paying the amount you want to load
Individual customer:
Avail the Gift Card at the nearest Fincare SFB Branch by giving your basic details and paying the amount you want to load
Corporate customer:
You may avail the Gift Card by contacting your Relationship Manager
Corporate customer:
You may avail the Gift Card by contacting your Relationship Manager
Validity of the Gift Card:
1 year from the Issuance of card
Validity of the Gift Card:
1 year from the Issuance of card
Have any Questions?
What is prepaid card?

Pre-loaded cards used for purchasing goods and services using the available funds in it

What type of prepaid card we offer?

We offer Gift Cards.

Where can I use my prepaid cards?

You can use your prepaid cards as follows:-
Gift card: Departmental stores, gas stations, restaurants, and other locations
 

What is the limit of my prepaid card?
  Gift Card
Card Limit (Balance) ₹10000
Per Transaction limit ₹10000
How to check the balance of the prepaid cards?

You can check the balance of your prepaid card with the help of below options:
Calling our Customer-Care
Using our Prepaid Card Self Service Portal ppss.fincarebank.com

Where can I share my feedback or complaints?

You can contact us on toll free number 1800 313 313 or send a mail to customerservice@fincarebank.com

Can I withdraw cash from my Prepaid Card?

Not Allowed.

What is the validity period of my Card?

One year from date of issuance.

Do I need to have an Fincare account to purchase prepaid card?

No - Not necessary to have Fincare bank account 

How can I load/reload funds in my card?

Prepaid gift cards are preloaded cards, and it is non-reloadable.

Whom should I contact if my card is lost or stolen?

In case your card is lost or stolen, immediately call on bank toll free number 1800 313 313, and report the loss of your card or send a mail to customerservice@fincarebank.com

How many times can the card be re-loaded?

Gift card - Non-reloadable.

What if I forget my Prepaid card pin?

You can directly change you PIN on self-service portal ppss.fincarebank.com Alternatively, You can contact us on toll free number 1800 313 313 and request for a new PIN.

What about the available balance on the card after the card has expired for Gift Card?

You can place a request at our Customer Care for the replacement card. The new card will be issued and the available balance will be transferred to the new card within 10 working days of receipt of request along with all the supporting documents. Replacement charges of ₹ 100 plus service tax will be levied on the new card.

How can I set desired limit for my card?

To set the desired limit, visit the self-service portal ppss.fincarebank.com.

Is KYC required for the prepaid cards?

For gift card - No

Do you have any other queries?

Please contact Fincare toll free number 1800 313 313 or send your queries via mail to customerservice@fincarebank.com. Also, you can visit our website:- https://www.fincarebank.com